2026 dealership workforce study blog image

The 2026 NADA Dealership Workforce Study Is Here. Here’s What Dealers Need to Know.

Now in its 15th year, the study gives dealers hard data on more than 60 job titles, broken out by region and by luxury versus non-luxury brands. For 2026, it goes further, adding new analysis on AI adoption, the labor market for dealership talent, and the shifting technician career path.

What the Study Covers

  • Compensation by job title (60+ roles), region, and brand tier (luxury vs. non-luxury)
  • Turnover and retention rates across departments
  • Benefits data across the dealership workforce
  • Hiring trends by generation and gender

New for 2026, the study adds:

  • AI adoption in dealerships. A first-ever look at how dealerships are using artificial intelligence in their operations.
  • Labor market analysis. A closer read on the current market for dealership talent and where hiring pressure is building.
  • The technician career ladder. An updated look at how the path into and through technician roles is changing.
  • A forward-looking outlook. Analysis of the trends set to shape dealership staffing and pay through the rest of the year.

A companion American Truck Dealers (ATD) Dealership Workforce Study applies the same compensation, retention, and benefits analysis for NADA’s commercial truck dealer members.

Why the Data Matters Now

Dealerships have more workforce data available to them than ever before. But data alone doesn’t fix a staffing problem or close a pay gap. It takes context to turn numbers into action.

For nearly 30 years, Ander’s mission has been to help dealers turn workforce intelligence into better decisions, stronger cultures, and more successful businesses. The historical perspective built through the NADA Dealership Workforce Study and Ander’s dealership engagement surveys gives dealers the context they need to understand not only where they stand today, but where they need to go next. That historical view is the differentiator. The report sets this year’s numbers against 15 years of industry trends, giving dealers benchmarks to understand what’s actually driving compensation, retention, and turnover, not just a snapshot of where things stand today.

Who’s Behind the Study

How to Access the 2026 NADA Dealership Workforce Study

Frequently Asked Questions

What is the NADA Dealership Workforce Study?

It’s an annual report produced by NADA in partnership with ESiQ that tracks dealership compensation, turnover, retention, benefits, and demographics across the automotive retail industry. It’s now in its 15th year.

What’s new in the 2026 edition?

The 2026 study adds first-ever analysis of AI adoption in dealerships, a new look at the labor market for dealership talent, an updated view of the technician career ladder, and a forward-looking outlook on workforce trends.

How many job titles does the study cover?

The study covers salary, turnover, and retention data for more than 60 dealership job titles, broken out by region and by luxury versus non-luxury brands.
 

Is there a version for truck dealers?

Yes. The companion American Truck Dealers (ATD) Dealership Workforce Study provides the same compensation, retention, and benefits analysis for NADA’s commercial truck dealer members.

Who publishes the NADA Dealership Workforce Study?

NADA publishes the study in partnership with ESiQ, Ander’s employee engagement and workforce data and analytics division.

How can dealers access the study?

The 2026 NADA Dealership Workforce Study is available to NADA members through NADA’s member resources.

Ready to Build Stronger Dealership Teams?

Your people decide what your customers experience. We show you where you stand and what to do about it.